At Vanchura Group (referred to as "Company", "we", "us", or "Vanchura"), we hold your privacy in the highest regard. This Privacy Policy elucidates our dedication to safeguarding your personal information and outlines the principles governing its collection, usage, and protection..
We collect and utilize various types of personal information for different purposes:
You have the option to opt out of receiving communications from us through various channels, including email, SMS, and applications. Details on how to opt out are provided in the "How to Contact Us?" section.
Vanchura Group Members: This includes subsidiaries, affiliates, and parent companies in any destination and/or jurisdiction to facilitate service requests, process payments, understand preferences, and conduct other activities outlined in this policy.
Third-Party Service Providers: We engage third parties to perform services on our behalf, who may have access to your personal information while providing these services.
Business Partners: Selected partners across various sectors may receive your personal information to offer special benefits or collaborations.
Legal and Regulatory Compliance: Disclosure may be necessary to comply with legal obligations or in response to law enforcement requests.
Corporate Transactions: In the event of a merger, acquisition, or asset transfer, personal information may be transferred as part of the transaction.
Fraud Protection and Credit Risk Reduction: Sharing may occur to protect against fraud or reduce credit risk.
We adhere to stringent data retention practices to ensure that your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and regulatory requirements. The specific retention period for each category of personal data may vary based on factors such as the nature of the information, the purposes for which it is processed, and legal obligations imposed upon us.
Our retention periods are determined considering various factors, including:
The duration of our ongoing business relationship with you and the provision of our services.
Legal, contractual, and regulatory requirements governing the retention of certain types of data.
The necessity to maintain accurate records for accounting, audit, and compliance purposes.
The likelihood of potential disputes, claims, or litigation requiring access to relevant data.
Our legitimate business interests, such as historical analysis and trend reporting, that may necessitate the retention of certain information.
Once the retention period for your personal information expires or when it is no longer necessary for the purposes for which it was collected, we will securely dispose of or anonymize the data in accordance with our data retention policies and procedures. Data disposal methods may include permanent deletion, shredding, or rendering the information irreversibly anonymous to prevent identification.
In some cases, we may anonymize personal information to retain aggregated or statistical data that no longer identifies individuals. This anonymized data may be used for analytical, research, or reporting purposes, providing valuable insights while protecting individual privacy.
For details on where and how long your personal information is stored, as well as your rights regarding data erasure and portability, please contact our Data Privacy Office using the information provided in the "How to Contact Us?" section. We are committed to ensuring the secure and responsible handling of your personal data throughout its lifecycle.
As an individual, you have specific rights regarding your personal information, and we are committed to upholding these rights in accordance with applicable data protection laws. These rights include:
Right to Access: You have the right to request confirmation on whether we process your personal data, obtain a copy of the data we hold about you, and receive information on how and why we process your data.
Right to Rectification: You have the right to request corrections or updates to your personal data if it is inaccurate or incomplete.
Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances, such as if you contest the accuracy of the data or object to our processing based on legitimate interests.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data if it is no longer necessary for the purposes it was collected for, if you withdraw consent, or if the data was unlawfully processed, among other reasons.
Right to Object: You can object to our processing of your data when it is based on our legitimate interests or for direct marketing purposes.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and you can ask us to transfer it to another organization if feasible.
Right to Withdraw Consent: You can withdraw your consent at any time if the processing is based on consent.
Right to Lodge a Complaint: If you are dissatisfied with how we handle your personal information, you can file a complaint with a supervisory authority in your country of residence, place of work, or where the alleged data protection infringement occurred.
To exercise any of these rights, we may need to verify your identity for security reasons. We aim to respond to all requests within a reasonable timeframe in compliance with applicable laws. In some cases, we may not be able to fulfill your request, such as if it affects the confidentiality owed to others, if we are legally allowed to handle the request differently, or if the request involves deleting information required by law.
For assistance with exercising your rights or for any inquiries regarding your personal information, please contact our Data Privacy Office using the contact details provided in the "How to Contact Us?" section. We are committed to ensuring that your rights are respected and upheld throughout the data processing lifecycle
This policy may be updated periodically, and continued use of our services implies acceptance of changes. We recommend reviewing this policy regularly.
For questions or concerns regarding this policy or your personal information, please contact us at info@vanchura.com